Trainer in decision making and root cause analysis (Ms IT)

Trainerin IT
Ms IT, Singapore
Language skills: English (Native Language)

Ms IT completed her Master’s in Management, majoring in Marketing. Previous to that she studied as a scientist, specialising in Microbiology. Her main focus is in delivering critical thinking skills, such as decision making and root cause analysis, as well as the thinking process behind successful project management.


  • Certified MBTi Trainer
  • Certified Train the Trainer
  • Master of Management (Marketing) from Macquarie Graduate School of Management, Sydney
  • Bachelor of Applied Science (Microbiology) from University of Technology, Sydney

Core Skills for you

  • Optimisation of incident and problem management in the IT and manufacturing industries through implementation of structured thinking processes and training
  • Structured thinking process around project management to ensure project objectives are met while minimising risks across a broad range of industries
  • Experienced and effective train the trainer skills to ensure that internal trainers are adequately equipped with skills to ensure participants are fully engaged and can implement learnings

Selective Projects

  • Analysis and Reporting on Project Governance and Project Management Training
  • Root Cause Analysis Project – planning and implementation of a root cause analysis methodology in the pharmaceutical industry
  • Design and implementation of Major Incident Management methodology in a telecommunications company

Sector experience

  • Information Technology, Telecommunications, Manufacturing, Food and Beverage

Keyword: RENT-A-MANAGER Trainer

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