Internationally experienced [Interim] Manager Aftersales Service / Change Mgmt. / Business Management
Nationality:
German
Languages:
business fluent: English, Italian
Experience:
- Longstanding international management positions in the automotive, mechanical engineering and solar industries with a focus on aftersales / aftermarket and service sales
- Experience in large global companies and in SMEs Sales volume 70M, cost budget 120M, managerial responsibility 90 MA
- Experience: Service strategies, process optimization, change management,
ERP implementation, PMI, organizational / structural design
Skills:
- Goal-oriented and motivating manager with hands-on mentality, pragmatic working
style, special customer orientation and diplomatic communication style
- Expert for international customer satisfaction / loyalty programs, warranty cost
reduction, P & L, business planning / development - Deep technical know-how with a fast and flexible learning curve – Innovative
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